When you call to make an appointment, be sure to ask the technician this question. The answer she can give at that time is specific to the symptoms that your pet is showing. However, here are some good general guidelines:
When you call, it is helpful to have the following information:
- Summary of what your pet’s symptoms are and how long they have been occurring.
- How frequently have your pet’s symptoms been occurring (for example, vomiting once per hour, once per day, once per week…)
- Your pet’s temperature (the only accurate way to determine if your pet has a fever is with a rectal thermometer).
- Know how you plan to handle payments – we are payment at the time of service, sometimes this can be awkward if another member of the family brings your pet in so don’t hesitate to talk with us about this ahead of time. Also, we do have payment options (click here for payment options). Some of the options require paperwork to be filled out, so if you might have interest in this area don’t hesitate to call us during regular hours and and we can help have all of that done ahead of time!
When you leave home, bring the following:
- The bottles (or pictures of the labels) of everything that your pet has been taking orally – medications, supplements, treats, etc.
- A picture of the food bag name that your pet has been eating.
- Urine or fecal samples if appropriate with the symptoms.
If there is a possibility that your pet may be hospitalized:
- Favorite blanket or toy